Support
Help & support
Questions about your account, Property Page, calendar sync, or payouts? We're here to help.
Contact us
Email hello@stayhive.com.au and include your account email plus a short description of the issue. We typically respond within one business day (AEST).
Common topics
- Calendar sync: connect Airbnb or Stayz calendars under Properties → Connect.
- Direct bookings & payouts: finish payout setup under Payouts before accepting paid guest checkout.
- Billing: manage your plan under Settings → Billing.
- AI assistants: StayHive can publish a quote API and a booking link for your Property Page. Assistants send the guest a checkout link; the guest pays in the browser. On the Property Page editor, Pricing & Policies has two switches — one to list the stay in machine files, and one to allow quoting. See AI assistant booking.
Legal & privacy
See our Privacy Policy and Terms of Service.